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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! I’ve been charged for 3 months since I cancelled my account
I switched to Rogers in Feb. But because I set up preauthorized payment method, the system has been charging me for months. What can I do?
My phone number used for spam calling
There is an increase of incidents where regular users phone numbers are being used (or shown on display, not sure how it is possible) for scam calling. Fido should take necessary steps to protect their customers and improve their service so this is n...
Samsung S24 ultra
If Samsung released the November security update first week of November.......is it fido who is dropping the ball releasing it to customer or fido didn't end up getting it?
Resolved! Having Troubles to Port-Out from Fido
I have made a decision to port out my number from Fido to Freedom today but I have not being able to do so because of some strange errors. I have made 3 requests to ask Freedom to port in my number, and they all have failed with an error of incorre...
Received calls from +1888-764-3771 (Rogers/Compton Communications)
Hi There,I hope you're doing well.I’ve recently received several calls from the number +1-888-764-3771, which is displayed as "Rogers/Compton Communications." These calls have come during both the daytime and evening hours, but unfortunately, I misse...
