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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido session remains logged in indefinitely.
My Fido account was hacked. I immediately changed the password, added a PIN, and spoke with Rogers and Fido to have the account flagged to prevent anyone from making a purchase through my account. However, I'm noticing that my session no longer logs ...
"Pending plan change" message...
Hi, Had a special offer popping out during logon to my account, so I took advantage and changed the plan on both of my lines. I did receive confirmation email and it appears the new data plan is active, new monthly allowance shows under "Usage" link ...
Resolved! Fido prepaid data add on
What are the current available Fido prepaid data ons? ie. $ X for Y GBs
Resolved! Billing - two different billings
Hello.Have recently returned to Fido via their winback promotions in early December. Using the FIDO web portal I can see two invoices; one for the temporary number and a smaller invoice for my ported mobile number. I was informed by a Fido rep that ...
