Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Choose to NOT to receive voicemails
As it has been discussed in the community that there are too many spam robot calls nowadays. And Fido seems unable to provide a satisfying solution. Fine. How about solving the case that robot calls end up in the voicemail? Ironically, even I immedia...
Resolved! Disable Fido Roam
It is 10:23am Eastern Time right now on a Sunday and I believe the Fido customer service line is supposed to be open, but the automated system is telling me to call back during regular business hours. When are regular business hours? I need to disabl...
Trying to upgrade phone through website...Not allowing me to do so
Anyone else having issues with Fido's website when trying to look at phones or try to upgrade their phone? I just get a message "Sorry! Something went wrong! We're working on fixing it as quickly as we can. Please check back in a few minutes." Plus, ...
Fraud?
Is NOREPLYTEC@fidomobile.caA leggit email addrees from FIDO?
Can you block unknown callers from leaving a voicemail?
My child has been having an issue over the last six months or so where they have been receiving harassing calls from a blocked or unknown number. We've gone through the process on their phone that will block private or unknown numbers from ringing th...
