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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24278 Views
  • 0 replies
  • 8 likes

My monthly plan is higher than expected

I just switched to fido 3 week ago and add one line into my account. When i come with service staff, he recoment for me like 1 line around $40/ month and second line around $20/ month but when the first bill coming. I very shock because 2 lines the s...

Ynguyen by I'm a participant level 2
  • 149 Views
  • 1 replies
  • 0 likes

Questions about a contract

Hello I was with fido    before  and I use to have a contract   but I which  to dell    what happen to the contract 

Dr1235 by I'm a participant level 1
  • 127 Views
  • 1 replies
  • 0 likes

Terrible customer service

Terrible customer service! I'm trying to go to different companies.I'm with fido for long long time customer but still getting terrible customer service.

peterq by I'm a participant level 1
  • 174 Views
  • 1 replies
  • 0 likes

Resolved! Invalid phone number on third party apps

Hello, I am new to Canada and received Fido sim from my home country India, the sim is working great, and I've paid the first month bill as well. However on many websites, when I enter the phone number to sign up, the number shows as invalid. The so ...

unrealklaus by I'm a participant level 2
  • 3250 Views
  • 5 replies
  • 1 likes

Resolved! device balance

i recently upgraded my phone and paid outright for it. not added to my bill. what is the device balance that is showing mean?   thanks 

jhosegood by I'm a participant level 2
  • 11613 Views
  • 10 replies
  • 1 likes