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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24175 Views
  • 0 replies
  • 8 likes

Resolved! RCS not working

I recently bought an unlocked pixel 3, and put my Fido RCS sim card in it. But I have found RCS is not working. Whenever I go into Android messages settings and enable it, I get a losing screen for a few seconds, then it says "excuse the wait" and th...

Ansh1 by I'm a participant level 2
  • 22754 Views
  • 21 replies
  • 0 likes

Resolved! What is free while travelling to Europe?

I am a new Fido customer.I am leaving on a long trip to Europe and will also be on a cruise ship. I will be turning my data roaming to OFF and will be using an esim for data.Here are my questions:1. SMS INCOMING texts: are they free?2. Incoming phone...

Spirit84 by I'm a participant level 1
  • 4132 Views
  • 3 replies
  • 0 likes

Currently using eSIM in Mexico

Need to switch to primary line in order to accept a call to access my secure work emailHaving issues doing this- anyone with experience please advise 

ThaNightOwl by I'm a participant level 1
  • 212 Views
  • 1 replies
  • 0 likes

Reconnection

How to get my line to be reactivated if I don't pay the entire debt if not a part?

Nataliagf by I'm a participant level 1
  • 173 Views
  • 1 replies
  • 0 likes