General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

#2030 charge!???

Hey what's is this charge? 4.99$

No access to calls

I'm on payment arrangements plan but still they have blocked me from making and receiving calls

Fake call stating FIDO Promotional offer

I received a call from the number 888 481 3436 stating promotional offer for 28 dollars/month with no roaming, 1000 minutes international talk time, canadawide call/text free, 20 GB internet. They asked two ID proofs and at the end they asked to fix ...