Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Personal information Leak? My legal name shows when other phone number (fraud call) calls my friend
My friend told me several times that I called her. But I didn't. My legal name is the caller ID on the phone call but with a weired number like 1-866 xxxxxx. It is serious and scary that legal name shows when fraud calls came in. Did they have all my...
My line cancelled
Hi,Suddenly my fido line cancelled and when i contact they are saying because of fraud. I called fraud department. They forward to voice message. I sent voice message they dont call me..i have never seen something like this in my life.What fraud? Who...
Resolved! Freeze my Fido account!
HelloI am planning for long trip outside Canada and I am not going to use my number, is there any way I can but my Fido account on hold, or freeze my membership/ payments for few months until I comeback ?
Fido Rebate/Credit Scam Text Message
Getting a SMS for rebate that takes you to your chosen bank account. Beware and forward to 7726. Hate how they are relevant.
Roaming facility without user authorisation- poor customer service
I'm a Fido mobile connection user in Windsor, ON, since September 2023.On 26th Feb at 3.22pm I received a text message saying "welcome to USA with some roaming charges details ". Simultaneously I received an email from Fido which mentioned that I hav...
