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My monthly plan is higher than expected

Ynguyen
I'm a participant level 2
I'm a participant level 2

I just switched to fido 3 week ago and add one line into my account. When i come with service staff, he recoment for me like 1 line around $40/ month and second line around $20/ month but when the first bill coming. I very shock because 2 lines the same price is around $40. And i check monthly plan, it the same price. 
Please explain this case to me and fix it for me 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Ynguyen,

 

Welcome to the community!

 

This community forum is not a venue for customer service, it is meant for customers like myself to help each other. Since your issue is account-related, we do not have access to your account. You would need to contact customer service directly, and they would be able to better assist you.