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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24081 Views
  • 0 replies
  • 8 likes

40% price increase on latest Fido Bill

Hi there, my account number is *********Recently, I have just discovered the bill of my phone went up $16.95 (40% increase) from $41.81 to $58.76I have a very limited budget, I need to pay rent, groceries and other expenses. I simply cannot afford th...

FidoUser0912 by I'm a contributor level 1
  • 4868 Views
  • 3 replies
  • 1 likes

Over Charge my Account

I added another line to my account online on January 8. The sim card was sent to my address, I tried activated the sim, but it wouldn't work with my phone. I called Fido customer service, who tried helping to activate the sim - no luck. So she advice...

obiejason by I'm a participant level 1
  • 444 Views
  • 1 replies
  • 0 likes

18738782243 is this Fido no.?

hi me and my husbamd received a text message from this no. Saying "FlDO SoIutions: Our Iatest review has identified a biIIing mistake to your advantage, Ieading to an immediate entitIement for a refund amounting to $57.13 CAD. Due to rigorous securit...

Falco16 by I'm a participant level 1
  • 493 Views
  • 1 replies
  • 2 likes

Resolved! roaming charges and how to disable roaming

hello,currently, I am out of Canada, I want to know how I can stop fido roaming,when I left Canada I activated wifi calling and put my phone on the airplane phone. but after coming to my home country I switched my sim card with a local card and put m...

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krushna_modi by I'm a participant level 1
  • 12647 Views
  • 9 replies
  • 1 likes