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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! roaming charges and how to disable roaming
hello,currently, I am out of Canada, I want to know how I can stop fido roaming,when I left Canada I activated wifi calling and put my phone on the airplane phone. but after coming to my home country I switched my sim card with a local card and put m...
Express pickup issue at store 9855 Austin Ave Unit 739K
Don't order anything from Fido for pickup at Fido, 9855 Austin Ave Unit 739K, Burnaby, BC V3J 1N4 They don't do their job and will waste your time.
Online order xpress curbside pick up
Hi, I made an online plan change and a device upgrade. My order went through and I received an email comfirming that. I opted to have the device picked up at one of the stores near me ( advertised as same day pick up), but 5 days later and I have not...
Cancelled services after being a loyal customer for 10 years!
I am writing to express my deep disappointment and frustration regarding recent charges on my account. I understand that some charges may be inevitable, and I was prepared to accept them. However, the message indicating that I must fully pay for serv...
Bill Increase
Would love to know why my monthly mobile bill has increased by $3.39 for no reason. Nothing has changed! I have not added any features but but without a warning or explanation I'm now paying more. Why Fido? Why don't you commuicate?
