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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24035 Views
  • 0 replies
  • 8 likes

Fido customer service

It is shameful how Fide deals with the existing customers. Calling their services may not provide any solution that make sense. Just a stubborn repeats of phrases with no substance and ten rude cancellations of calls without warning Nobody to complai...

djole294 by I'm a participant level 2
  • 820 Views
  • 2 replies
  • 0 likes

Resolved! Rates for seniors

An aging population where the majority now have cell phones and living on fixed incomesHow about having rate plans for 55 or 60+ with options of diff pricing for calling only, data etc...I don't see this with any other Carrier promoting this?

Nance by I'm a participant level 2
  • 21953 Views
  • 8 replies
  • 1 likes

Refund problem after cancelling account

Two months ago, I cancelled my fido account, and in order to make sure I received a refund cheque, I immediately contacted customer service and gave my new address.But after waiting for a month and a half, I still didn't receive my cheque, so I conta...

YINGWANG2 by I'm a participant level 1
  • 487 Views
  • 1 replies
  • 0 likes