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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Hello,
Hello I am Amanda I am posting here is because I just had fraud on my bank account on May 1st and bank is doing a investigation on it that said. I do not have a device protection at all its a waste of time to have and haven't had it in over a year no...
Cant upgrade online
Ive been trying to upgrade my device online and it keeps giving me this message when I try to upgradeWe're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436) Ive tried diff...
How do I know someone I am trying to call is currently out of the country?
I am trying to call a Canadian number right now but I am not sure if that person is currently out of the country. If I called that person the regular way what would happen? How would I call them exactly?
Forced to pay for plan when I had not even received a SIM
I came back to Fido on a Winback offer. My billing shows the cycle as Mar 23-Apr 22. However, the Winback member said the bill would start when I received and activated my sim card. I did not receive the sim card until Mar 28 and I have the FedEx tra...
Service in decline year after year
Where to start? Was a client for more then 10 years. Then the jump the roaming fees from 100$ to 300$. Ridiculous. So, I start to suspend my line when I was travelling for a few months. I was ok paying 100$ now they were receiving even less every mo...
