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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Charging taxes on amount I didn't actually pay
I recently traded my phone in and was given a 330 dollar credit for it. I then put a 360 dollar down-payment on my new phone so I only had to pay the 30 dollar difference. Thr bill came to 76 dollars showing that my tax was 46.80. When I called the s...
Resolved! Billing increase on lastest bill
Billing due for March has increased by $5.00 why?
Misleading information
i Have Been with Fido for over 11 years and experienced something very very unprofessional. What had happened was after my contract had ended i called back to upgrade my plan and was given amazing options after discussing plans with my spouse I decid...
$2.50 Plan price increase
Dear Team, I tried to reach customer care. I see an increase of $2.50 in my monthly bill from July. I was informed that this line was added in the bill at the end. There was notification via email and on the app. The line read "YOUR MOBILE PLAN RAT...
