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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23614 Views
  • 0 replies
  • 8 likes

Worst service from fido and bright star insurance

Absolute  from both companies. Incompetence at its finest.  Fido constantly passes the buck and Brightstar are so difficult to get a hold of, if at all. I’ve been trying to get the back plate on my iPhone 8+ fixed since August 2018. It’s January 2019...

Fido store issue

what would you guys do in my shoes?On December 26th, I went to a Fido store and I was looking to get an iPhone X ( 256 GB ), i was told that none were available, that they were sold out and discontinued. So i resort to spending more than i intended t...

noby by I'm a participant level 1
  • 1567 Views
  • 2 replies
  • 0 likes

Resolved! Phone return/exchange question

I noticed some uniformity issues on the display of my Huawei P20 Pro that I bought online. If I want to exchange it for another one within 15 days, can I do this in store instead of shipping it back? 

fu362 by I'm a participant level 1
  • 2455 Views
  • 1 replies
  • 0 likes

Plan upgraded without my knowledge and approval.

I got my plan upgraded automatically from $60 to $110 without my knowledge and approval. i only realized it with it hit my credit card.   took a lot of time to get it waived but did not get the answer why and how it happened ? could be system issue. ...

nasirdec by I'm a participant level 2
  • 1041 Views
  • 1 replies
  • 0 likes