Phone return/exchange question

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I'm a Participant Level 1 fu362
I'm a Participant Level 1

Phone return/exchange question

I noticed some uniformity issues on the display of my Huawei P20 Pro that I bought online. If I want to exchange it for another one within 15 days, can I do this in store instead of shipping it back? 

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Re: Phone return/exchange question

Hello @fu362,

 

Because you did it online you will have to ship it back and do the exchange through customer service.

 

You can get more info here.

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I'm a Legend Level 1
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Solution

Re: Phone return/exchange question

Hello @fu362,

 

Because you did it online you will have to ship it back and do the exchange through customer service.

 

You can get more info here.

Flag this to a Moderator
Message 2 of 2
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