Phone return/exchange question

Phone return/exchange question

Phone return/exchange question

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Phone return/exchange question

I noticed some uniformity issues on the display of my Huawei P20 Pro that I bought online. If I want to exchange it for another one within 15 days, can I do this in store instead of shipping it back? 

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Re: Phone return/exchange question

Solved by MVP MVP

Hello @fu362,

 

Because you did it online you will have to ship it back and do the exchange through customer service.

 

You can get more info here.

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1 REPLY 1

Hello @fu362,

 

Because you did it online you will have to ship it back and do the exchange through customer service.

 

You can get more info here.