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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Fido Bills not available

Hi, I have been associated with Fido for last 2 years. I have paperless billing as my preferential mode. I have checked my account as well but I cannot view my bills online. I have followed all the suggestions provided on various platforms. My accoun...

Pankhur by I'm a participant level 1
  • 309 Views
  • 2 replies
  • 0 likes

Couldn't get deal as a loyal Fido customer

I've seen many loyal Fido customer have recieived an excusively offer that is $40/40GB. However, the customer service agent from the live chat told me I, as a loyal Fido customer, am not eligible for this offer. I wonder why.

henryhan by I'm a participant level 1
  • 155 Views
  • 1 replies
  • 0 likes