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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24274 Views
  • 0 replies
  • 8 likes

Resolved! Overused international minutes

my name is robanpreet singh. I am a fido user and i got $562 bill for a month and when i check it was due to overuse of international calling and i was unaware of it and do not get any message so i want to say that i am unable to pay this much of bil...

Robanpreet by I'm a participant level 3
  • 1593 Views
  • 1 replies
  • 0 likes

FIDO's Scam team: Winback department

I would like to share my recent experience with Fido, which has left me incredibly disappointed and frustrated. Having been a loyal Fido customer for the past 3.5 years, I recently decided to switch to another service provider due to issues with Fido...

mukh1994 by I'm a participant level 3
  • 2060 Views
  • 2 replies
  • 0 likes

Lost my SIM card abroad and need an eSIM

Hi Team,I am in Europe and have lost my SIM. I would not be able to come to Canada right now or in the near future. However, I need to access my number urgently since I am unable to file my taxes owing to lack of OTP.Is there a way I can connect with...

utkgoyal82 by I'm a participant level 1
  • 1209 Views
  • 2 replies
  • 0 likes