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Get the most out of your community experience
Here's the list of all of our devices along with current and upcoming software details....
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I have been charged for data usage without authorization or any kind of intimation. I want Fido to reverse all the charges beyond the 40$ per month for my last 3 cycles. I have been paying ~90$ per month and made the mistake of auto authorizing payme...
I'm planning on buying a new phone (iPhone 15 pro max) on Saturday, however I am still in a contract with two months ($96) left.I tried adding the remaining balance to my account assuming I could pay it off immediately, however that just gave me a ne...
I submitted a refund request for a device that I purchased through financing. But I have decided to change my mind on this refund and keep the device and continue the financing. Will there be any issues with this? Is there any way to cancel a refund ...
I would like to formally lodge a complaint. I am current Fido customer. I wanted the $40- 40 GB plan that is being advertised on the Fido Website. But i was told its only for new customers and the loyal customers can take a hike. This is just a terri...
It's clear this company along with its mother company rogers only cares for new customers. I tried to get $45 40 GB deal on 4 of my lines. Only to be told this is for new customers only and you as existing customer have to pay more. I asked the agent...
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