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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Upgrade on cell vs laptop

Hello folks,I am trying to upgrade my cellphone from a Samsung Galaxy S9+ to a Google Pixel 8 Pro.The issues I am having are:- when I try the upgrade via My Account app on my Samsung, I am offered the option of doing a trade-in (good - that's what I ...

Citius by I'm a participant level 2
  • 1085 Views
  • 1 replies
  • 0 likes

Regarding the port of my phone number to fido

First of all thank you so much for telling me that fido is the **bleep** tele com of canada. second I have added a new line to port my phone number to fido. Its been more than a week my phone number is not migrated and the irony is fido has already s...

Complaint for unresolved issue after 50 minutes

I'd like to file a complaint against Harsha from PEI. I reached them at 1212 June 15 2024. They wasted 50 minutes of my time asking questions and then after they said they would resolve the billing charge, they stopped responding. No response for twe...

Kg12 by I'm a participant level 2
  • 1290 Views
  • 3 replies
  • 0 likes

Resolved! Overused international minutes

my name is robanpreet singh. I am a fido user and i got $562 bill for a month and when i check it was due to overuse of international calling and i was unaware of it and do not get any message so i want to say that i am unable to pay this much of bil...

Robanpreet by I'm a participant level 3
  • 1595 Views
  • 1 replies
  • 0 likes