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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Help
Is there a way that Fido can put my number as unlisted . I've had the number a month and I'm already getting scam calls and stuff. ?
How to make a cancellation?
I will return back in Europe this month, would could I cancel the subscription?
Unfair Pricing Discrepancy for Long-term Customers
I am writing to express my disappointment with the pricing discrepancy between long-term customers like myself and new customers.As a loyal customer of over four years, I am currently paying $49 per month for a plan that offers only 22GB of data. Add...
Resolved! I don’t know who to write a complaint to
I don’t know who to write a complaint to.A month ago I arrived in Canada and at the airport they gave me a FIDO SIM card, activated my account and told me it was free. I did not use this card, did not even insert it into my phone, and after a couple ...
Resolved! Paying manually ni Advance even with Pre-Authorized Payment Configured.
So I set up my Pre-Authorized Payment for every 20th of the month. Things have been working well until March 20 because just days before the 20th I lost my credit card and had it deactivated, so it was declined on the 20th. I was not aware of that un...
