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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Phone number for text messages on bill
How do I view phone numbers on my bill from text messages
5gb bonus (not the 5 extra hours)
Hi, I was awarded 5gb data for 18 months. Before it ended, I received a text from 4745(attached) that my data bonus continues. In the first few months, it was added to the 20gb making it 25gb. Recently, I noticed it was reduced to 20gb. What happened...
Request for a call list as a prepaid customer
I need a document with a call list on it. How to get it?
Resolved! Is phone call from 866-302-3436 spam?
I keep getting phone call from 866-302-3436 saying they are calling from Fido Chinese service department. Is this a scam?
Likewise wants proof of usage with IMEI
U lost my phone and filed claim with likewize. They want proof of usage with device imei on it. I called Fido and rep told me that's not possible and I should send them my bills showing usage. I did that. They declined it and want something with imei...
