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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Prepaid account usage
i have prepay acct, i cannot see my usage nor my bill , i used to see them. Being prepaid customer i cannot speak to anyone to find out why this is. Can anyone help
Coverage Complaint (just venting and I'll be finding a new provider)
There's no discussion to be had here, so I am not looking to chat with a representative. I'll just leave this here and then I will be looking for a new cell provider. I received notification that I was accessing the Fido Extended Coverage zone too mu...
Temporary suspension
Hi, I want to activate my fido number for 1 day to receive some text and then go back again to temporary suspension for few months as I am back home. I need some guidance to do that.If someone can help me. Really appreciated.
Fido refuses to cancel my Internet service and will not provide me with a cancellation email
I have called Fido Support many times and via chat relentlessly to cancel my Internet service, yet Fido refuses to cancel and each time I call the Support agent says the previous agent did not actually cancel my service On November 24th, I called to...
Resolved! Fido lost touch with community
Low price for new customers but driving away old customers.41$/month for 1gb of data being the lowest i can get unless i contact customer service. I joined years ago and never had to contact them.My plan is supposed to be 33$/month with 2gb of data a...
