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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Error while attempting manage temporary suspension
Hi, I have tried several times to activate temporary suspension since May 11 th 2024 (today is 13th), and each time I get an error attached below. Please advise on how to fix this.I also have a request to Fido management: Please allow temporary susp...
Let me help as requested. Do not interrupt your customer while he/she engaged with their online account area. They paid for t
I logged in because a community member asked a question. While I was typing my response, a survey window popped up and the typing window disappeared. It seems like you are not properly addressing the concerns of customers who pay your salary. Instead...
Resolved! Complain about my account that has been cancelled but still they are requiring to pay for bills
Hello, I just want to complain my Account. This is the worst app ever. While I am in the embassy they offer me something and said it was free. After that someone call me and ask for my details and address and said it was free sim card. I never subsc...
Resolved! Please assist me with this matter.
Hello, my name is Mingi LEE, a foreign student who stayed in Toronto, Canada from March 2023 to January 7, 2024 to learn English. After January 7, I returned to my home country, Korea. Before returning, I cancelled my Fido mobile service through Moba...
Resolved! Can you help me to remove my temporary suspension?
Can you help me to remove my temporary suspension? I come back earlier than expected. I need to do it right now. Thank you !
