Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Problems with Sign In portal page linking wireless account
Hello Fido Fellows and FamiliaI was just punted off FIDO's technical help line while waiting 36 minutes and having a representativeinitially try and answer my query. When I go to Fido.ca and log in, I am directed to a page asking me to link a wirele...
Resolved! Not receiving all text messages
Recently, I have not been receiving all the text messages that people send to me. I'm getting messages from both android and iPhone users so it doesn't seem to be BC of a certain type of phone. Currently have the Samsung Galaxy s7 edge. Anyone else e...
Help
Is there a way that Fido can put my number as unlisted . I've had the number a month and I'm already getting scam calls and stuff. ?
How to make a cancellation?
I will return back in Europe this month, would could I cancel the subscription?
Unfair Pricing Discrepancy for Long-term Customers
I am writing to express my disappointment with the pricing discrepancy between long-term customers like myself and new customers.As a loyal customer of over four years, I am currently paying $49 per month for a plan that offers only 22GB of data. Add...
