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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! No affordable plan for frequent travellers to US?
Hello, I have been a loyal Freedom Mobile customer for 14 years. I moved to Vancouver and switched to Fido last week because you guys offered me a good deal and potentially a better network. But now I am flabbergasted that you are forcing me to pay $...
Long Distance Charges!!!
Hi, Please who can I speak to at Fido that can actually help me? I called the US a few weeks ago because my mum was sick and we needed to help her get medical help. I got a huge long distance charge. I spoke to a customer agent and she offered me a n...
Free phone, loyally reward
Just got a phone call from people who claim to be fido. They said they are going to give me a free iphone15 because I was a long time "good customer". Is this legit?
Resolved! Suspend My Service
How can I suspend my service from overseas and how much will it cost?
Help with RCS while abroad.
i am currently in the EU for 3 weeks. I am using Airalo for data, because I don't want to get roaming charges on my Fido. When I am in Canada, I have RCS on my Samsung S23+, but here it's not working, even when I'm connected to wifi, and have wifi c...
