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Recovering Canceled Line

I'm a participant level 1
I'm a participant level 1


I wanted to find out if it is possible to recover a canceled phone number within the time period before it goes back into circulation. To be more specific, is it possible to open a new line with the same phone number as a previously canceled line? Especially within the grace period before it returns into circulation.

Thank you!


Senior MVP Senior MVP
Senior MVP

Hello Adeodubeko,


  Welcome to the community!


  It may be possible to recover a cancelled phone number. However, I'm not sure you'll be able to open a new line with that cancelled number. As far as I am aware, they would have to restore your old line. That said, you should note these forums are community-driven and not intended as a venue for customer services.


  If you want to discuss your options, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀