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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! International long distance 1500-min call is not working
Hi, have a good day.Sorry to disturb you, and I have a question. I have international call (1500 mins) plan for more than one year, and I have met with a problem, I cannot use international call for more than one week. It's my first time to have such...
Urgent Request to Cancel My Account
Dear Fido Customer Support, I’ve been trying to get in touch with your team to cancel my account, but I haven’t been able to reach anyone. I am requesting that my account be cancelled immediately and permanently. Please confirm once my account has be...
Not able to send picture messages after switching from Koodo to Fido with iPhone to android phones
After switching I can't send photos from my iPhone 16 pro max to any android devices.. please help! Data is on I had RCS chat with Koodo and supposedly Fido does not support RCS for iPhones still BOO!!
Customer servcie?
Is there any way to get customer service anymore? Calling any of the phone numbers results in the automated system saying everyone is buys and then it hangs up on you.The Ask Jack live chat doesn't actually work for ANY topic, and just directs you to...
Roaming Charges
I was never out of the country and I never activated any roaming offers from FIDO but they still charged me an extra $20 on my bill. When I called the agent they told me that they cannot do anything about it.This dubious tactics of FIDO to earn money...
