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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Currently using eSIM in Mexico
Need to switch to primary line in order to accept a call to access my secure work emailHaving issues doing this- anyone with experience please advise
Reconnection
How to get my line to be reactivated if I don't pay the entire debt if not a part?
Multi Factor Authentication Not Working
I have multi factor authentication enabled on my Fido account but I am able to log in with just userid and password on my laptop. I am not asked for a one time passcode and my browser is always cleared of cookies after every session. I also tested si...
How can I suspend my account online
Hi, I want to suspend my fido account for half year. I'm already abroad and I can't call fido .So ,is there a possible way can I suspend my account online?
Changed phones, now visual voice mail isn't working
I was using a Note 20 Ultra, but it broke down yesterday so I moved to a Galaxy S22 Ultra. (It was factory reset before I moved everything over from the Note) Everything seems to be working fine except the visual voice mail is no longer working. I ...
