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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23737 Views
  • 0 replies
  • 8 likes

Recovering Canceled Line

Hi, I wanted to find out if it is possible to recover a canceled phone number within the time period before it goes back into circulation. To be more specific, is it possible to open a new line with the same phone number as a previously canceled line...

adeodubeko by I'm a participant level 1
  • 136 Views
  • 1 replies
  • 0 likes

Bill

I have changed from fido to another provider and the bill from fido was carried forward for that month to the new bill from the other provider and I paid that. After that today I got another bill from fido today. I don't know why I got billed after m...

Nothing123 by I'm a participant level 1
  • 127 Views
  • 1 replies
  • 0 likes

Prepaid Voucher Card with Post-paid Account

Hi, I recieved a giftcard about a month ago from my S/O which was an $100 Fido voucher card. This gift ended up being more of a headache than I expected. This was her first time getting a fido giftcard which she assumed was like a top-up card for a p...

XEROXEROXERO by I'm a participant level 2
  • 242 Views
  • 3 replies
  • 0 likes

Resolved! online chat

Hi. I can't find fido online chat? where is it?

ksl1987 by I'm a participant level 1
  • 1860 Views
  • 4 replies
  • 0 likes

Resolved! Wrong number displayed when i call internationaly

Hi Everyone, I have these issue for a while now and it seems like knowone can solve.Lately (started 2-3 months ago) every time I call or text to a number in europe my number showing on the other end is NOT mine resulting on people not picking up the ...

efdd by I'm a participant level 2
  • 3136 Views
  • 6 replies
  • 0 likes