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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Blacklisting?
Can Fido blacklist a phone after a plan has been suspended due to nonpayment? And if so, is there a link where one can find this online? Thank you!
Resolved! Voicemail Inbox Number
I received a notification on the phone that there was an Urgent Voice Mail, when I went to collect it and pressed "1" on the keypad it went right in to dialing a long distance number in Alberta. I hung up right away and did not let the call go throug...
Resolved! Copy of phone's proof of purchase
I have purchased an iPhone 5 in 2013/2014 and have just powered back on the cellphone. Unfortunately it requires me to sign into iCloud and well it's been awhile. I was wondering if there is any way I can retrieve proof of purchase to provide to appl...
Resolved! Cancelled 2 years ago, still charged interest?
Hi, I had cancelled my 2 lines in January 2020, paid everything with double-checked with your representative. Checked last balance after cancellation, nothing came up with invoice at that time. I checked my credit report on April 2022, and out of sud...
Resolved! illegal increase on the monthly fee by Fido
I changed my plan to Fido Payment Program - 2GB with $35 monthly fee on January 12, 2021, which is a permanent plan until I change it. I don't have any promotion like $10 reduction for 12 months or balabala..... It is $35 permenantly. In March 2022, ...
