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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
plan change pending
I have been trying to look at my offers and upgrade my phone today. I decided to change my plan, after purchase the new plan, I want to add a phone plan too. But the system pup up "plan change pending" so I cannot apply a phone plan to my number. I n...
Resolved! Not connecting to cellular data
I've just returned from my travels. Where I had my phone on airplane mode for about 2weeks. I've not been able to connect to Fido LTE network. I have no internet unless I'm at a place with free wifi.before someone tells me to restart my phone. I've a...
Resolved! Countries for the 1000 minutes of international long distance
Hi.I've been told by the shop assistant that there are 11 countries on the list included in the 1000 minutes. Can I please see that list? Thanks in advance!
With the Canada-US calling plans, if you travel to the states, do you still pay the family roaming rates?
I was wondering if you can still be charged the roaming rate if you have a Canada-US plan
60 GB for $34 - Includes unlimited Canada-U.S. calling. Can I use data?
I just signed up for the Black Friday deal, 60 GB for $34 - Includes unlimited Canada-U.S. calling. Does this include data while in the US?The rep said it did. he said I would not be charged for roaming. But I am unsure...
