General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

line removal

I want to remove a number from my profile and allow the owner have her own account. Manage it and make her payment

bravemind by I'm a participant level 1
  • 149 Views
  • 1 replies
  • 0 likes

Resolved! Roam problems

Hello, why i didn't set roaming, still keep receiving this sms , how to cut it, do i need to pay?

1000004741.jpg
nch1994 by I'm a participant level 1
  • 295 Views
  • 3 replies
  • 0 likes

A Cautionary Scammy Tale

I seldom answer my phone but got a call from (905) 553 4011 marked as Vaughan, just up the road from me in Missisauga. It sounded like an Indian Call Centre. The agent to me as I was a long established customer and always paid my bill on time, I was ...

AndrexT by I'm a contributor level 1
  • 511 Views
  • 5 replies
  • 0 likes

Charged setup service fees

Hello, my friend just referred me to buy fido sim and we went to the store to get the sim. The store guy said nothing about my setup service charges while explaining billing. It's $50, it's only been few dats days and I got $100 bill, this is not eth...

imjimil by I'm a participant level 2
  • 7025 Views
  • 12 replies
  • 3 likes