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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Request for $70 set up to be waive
I have 6 accounts under my name a total of 7 accounts, been a customer for 5 years, asking to waive the $70 set up fee but they cannot. Agent name Mel just woke up and useless. Rather pay other provider than Fido, 7 accounts will be switching. Have a...
Resolved! Fido Payment program and Plus plan
I am planning to purchase the pixel 9 as its on discount question is do i need to return the phone once 24month period is up or pay extra to keep the phone?
Resolved! Spam calls every day in Chinese. Block the number, calls keep coming.
Every day I receive calls in Chinese. Every day I block these numbers. Everyday the calls keep coming from a different number. Fido will say they can change my number. CRTC says the phone companies have the ability but choose to not implement call bl...
How to get customer support/leave a review
I have had an abnormal amount of difficulty getting hold of a customer service agent. I have a question regarding data and usage on my account. i have tried calling last week, you now can't reach someone on the automative chat. I sent a chat and afte...
FIDO bill issue
I would like to complain to the agent who helped me with the number port in. On Dec 2 2024 I joined Rogers with 2 lines of 60GB, Talk & Text-BYOP $44.00 package, I contacted the agent to resolve the issue that I could not port in my existing number a...
