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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Porting out number not working
I ported my number out of Fido to a different carrier, but I never received a text message from Fido to confirm this. When I called the porting center, the message stated that there were no active services with Roger's at this time. It seems as thoug...
Resolved! $0 phones still have taxes to pay (read the small print)
In the past I had subsidized phones and this was my first time I got a financed phone. I didn't read the small print so I wasn't aware the promo is deducted from the SRP before taxes. Not sure if everybody is aware taxes are extra on the financed p...
Bill credit for 24 months of $5.
I recently added a line and would like to find out if they will apply my bill credits on this months billing. Also, waive the connection fees because i helped port the account.
Is it possible to have Fido remove a credit inquiry?
I recently ported out a Fido number on Jan8, and since I only had one line on my account, it turns out they cancelled that account. Shortly after I called to add a new Fido line, and I guess they created a whole new account in my name. However, I was...
Resolved! Suspension
will it be possible to suspend my plans for a month? we will be out of the country for 5 weeks or i will have to cancel them?
