General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Bill doesn't match offer agreed to during call(s)

I ordered a new iPhone Black Friday, and have been regretting it ever since. I originally ordered iPhone 11 Pro, only to find out it was no longer available (I had to call a week later to find out why the phone hadn't arrived). Only Black Friday deal...

iphone xr

so I purchased a plan of an iphone xr on july 11 is there any way to switch it for an iphone 11 pro? like im still paying it off. but i want trade in for the 11 pro or something

Resolved! Help!!!

Hi, i need help. actually my sim number is on one month temporary suspension because i went out of Canada now i want to use it again.but sim is not working to contact to any fido service so please give any solution so i can use my number again.how ca...