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Porting out number not working

attyb
I'm a Participant Level 2
I'm a Participant Level 2

I ported my number out of Fido to a different carrier, but I never received a text message from Fido to confirm this.

 

When I called the porting center, the message stated that there were no active services with Roger's at this time.

 

It seems as though my porting process must have been glitched?

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @attyb! Philippe here. I hope you're doing well. Smiley

 

Can you confirm if the port-in was completed succesfully? If not, you can contact us here to check that out or request a PM from the community for support.