Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
what is minimum pay per month to keep the number and messages
need to keep my number and basic messages plan (5-10 a month) but do not want to pay a lot. what is the best option?
Scam text
I received a text today from the number 1-438-700-7498. The text said my name, and the composer presented himself as an employee of the Plaza Côte-des-Neiges branch. The purpose of the text is to tell me I am eligible for an update, and there is a li...
Fido Prepaid Mastercard
Hello, I signed up and have had Fido Internet since Nov 2020 and have yet to recieve my Fido Mastercard. I've checked my inbox, spam folder and Fido account page and I haven't seen anything relating to it. Can someone help me out or tell me what I sh...
Delay on receiving SMS
It has been a few days since I were aware of the issue. It takes 10 to 30 minutes to receive a verification code from login websites, not from the same sender, from different senders I experienced same issue. There was delay on receiving my friends' ...
Resolved! iPhone value pack
i just canceled my iphone value pack after the sneaky price increase without notice. and yes i didnt recieve email notice.
