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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Delayed texts
Texts are delayed by hours. Rebooted & deleted messages. Still having issue.
Resolved! iPhone Visual Voicemail
I've had iPhones for years with Fido and have iPhone Value Pack on my lines (includes iPhone Visual Voicemail). Recently I noticed that I am unable to check or change greeting from my iPhone Voicemail phone app (Phone app - Voicemail - Greeting on to...
Resolved! Brightstar Scam
You pay $13 a month for this. Your reps routinely tell people the deductible is $150 (it's more). They can't tell you what the actual cost will be when you want to make a claim yet they sell the protection. When you pay the deductible it doesn't s...
USA calls being charged
I was given 3 months free USA calls - why am I being changed?
Resolved! I have cancled my account - I want to reopen it, is that possible?
Hi, As the subject line states I closed my account back in april 2020 - I was wondering if I could open the same account online with the same phone number that was associated with the account - Simply put I need access to my SMS again so I can secure...
