apple watch series 3/4 supported?

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I'm a Contributor Level 1 phanthomz
I'm a Contributor Level 1

apple watch series 3/4 supported?

After the apple announcement I noticed that the Fido site has the new iphone on the main page...does thie mean that e-sims will be supported and I can add my watch?

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Re: apple watch series 3/4 supported?

Hey @phanthomz!

 

We will not support the Apple Watch for now. We expect a lot of excitement around the new iPhone models and that's what we're focusing on! Although it's not compatible with our LTE network, you can still buy the Apple Watch and pair it with a compatible iPhone using Bluetooth or Wi-Fi! Check out apple.com/ca/watch for more details Smiley

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Moderator (inactive) FidoThomas
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Re: apple watch series 3/4 supported?

Hey @phanthomz!

 

We will not support the Apple Watch for now. We expect a lot of excitement around the new iPhone models and that's what we're focusing on! Although it's not compatible with our LTE network, you can still buy the Apple Watch and pair it with a compatible iPhone using Bluetooth or Wi-Fi! Check out apple.com/ca/watch for more details Smiley



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I'm a Participant Level 1 parent97
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Re: apple watch series 3/4 supported?

Aren’t you sharing the network with Rogers? They are supporting it... this may be a game (provider) changer...

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I'm a Participant Level 3 techdj
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Re: apple watch series 3/4 supported?

What the heck are you guys doing at FIDO! The Apple watch cellular has been out for over a year plus now. You guys are useless! I been a customer for many years now. It really makes me think weather I should even stay with this stupid cellular carrier. You and Rogers have been jerking us customers for over a year now. Now Apple announces a series four and still you cant support it, THATS ! Rogers is going to support it now after a year later, you CAN'T! ! I've had my Apple Watch Series 3 and I have been able to use it. This is unaccecptable. Yes, I know the Apple Watch can connect through bluetooth, but thats not the point of the cellular version!!!!! Are we going to have to wait till Series 5 to see you guys support the Cellular version????

 

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I'm a Participant Level 1 AC73
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Re: apple watch series 3/4 supported?

Amen! Will have to consider other options if Fido isnt supporting the Apple Watch. And it won’t be Rogers, although they kept calling back after we both left with offers...Was with Rogers for 15 years and moved to Fido as they seemed to be more in touch with the customer...doesn’t seem to be the case on Apple Watch..too bad..

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Re: apple watch series 3/4 supported?

Hey @parent97, @techdj, @AC73,

 

At the moment we don't currently support the Apple Watch 4. We also cannot confirm if it will be supported in the future, as we can't speculate on services that haven't been confirmed. 

 

That being said, if there are any changes to this, we'll be sure to announce it to all of our customers as soon as possible. 

 

In the meantime I'll share your feedback with the right people! 



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I'm a Participant Level 2 Darin72
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Re: apple watch series 3/4 supported?

I agree this is terrible that Fido is not supporting Apple Watch esim one year later.  Time to switch carriers. 

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I'm a Contributor Level 1 Francisstl
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Re: apple watch series 3/4 supported?

Last year it was the frustrating “we won’t carry iPhone X, there’s no demand for it” then “oops just kidding people want it here here we’re selling it now”.

 

This year you support Apple Watch on Roger and not on Fido? 

 

You do realize that that’s just a frustration to your users, right?

 

Branding and marketing choices like those do not send Fido customers to Rogers... it sends them to Bell and Telus... 

 

 

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I'm a Participant Level 2 Jet_pilot
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Re: apple watch series 3/4 supported?

What do you mean you will share our feedback with the right people? How about have your CEO come this this forum and explain themselves why are not willing to support it? And we want timelines cut this non-sense about sometime in the future. We all know that sometime in the future you will roll it we want better timelines and commitment. It’s been a year and no results.

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Former Moderator FidoKija
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Re: apple watch series 3/4 supported?

Hey Jet_pilot! 

 

We understand how important the needs and wants of our customers are and this means that we will forward your comments towards the team in charge. We'll make sure to tell them that our customers are interested in this product.

 

As mentioned by Pierre above, we can't confirm anything right now since we can't know for sure about the services that haven't been confirmed yet. 

 

I understand that this uncertainty is not ideal and rest assured that we will keep you and the community updated! Smiley 



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I'm a Participant Level 2 jjjjj4563563566
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Re: apple watch series 3/4 supported?

I assumed Rogers meant Fido so ordered a cellular watch 4.  I will be sure to activate it on Bell or Telus and leave Fido behind for good.  Fido has been totally destroyed as a brand since Rogers ownership.

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Former Moderator FidoKija
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Re: apple watch series 3/4 supported?

Hey jjjjj4563563566!

 

We'll be sad to see you go! Would you like to take a look at your options first and see if there's anything we can do? 



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I'm a Participant Level 2 Jet_pilot
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Re: apple watch series 3/4 supported?

We are not interested in hearing that you will send it to a team. We want to hear from someone we can make decisions. Enough of talk and team reply. I understand you can only reference to a script. We do not want the corporate answer, we want hard direct answers. Get someone on this forum who can make decisions its simple give us a date you will roll out Apple Watch support or tell us you cannot and will not support Apple Watch. A team making sections for a year needs to be fired from their job they are not doing a good job.we want answers not corporate run around.!!!!!!

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I'm a Participant Level 1 Assyrian
I'm a Participant Level 1

Re: apple watch series 3/4 supported?

It really is a shame, I've been with Fido for 7+ years, now I have to leave it just because they won't support the apple watch. It's really disappointing, I've been consistently checking the forum for 7+ months and waited specifically for the Series 4 in hopes they would support. I really don't want to leave, but there's no point for me to have a cellular watch that I can't use! Sad

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Former Moderator FidoKija
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Re: apple watch series 3/4 supported?

Thanks for your feedback Jet_pilot! Smiley As much as I would like to give you a more clear answer, we have already given to you the information available to us regarding this. The only thing possible to do now, is to stay tuned for any upcoming updates. 

 

It'll be very unfortunate to see you leave also Assyrian and I really wish there was I can do regarding the Apple watch right now. It's also possible to connect it with the Bluetooth connection if you'd like! Have you considered this option perhaps? 



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