cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade sim card on Prepaid

Daniela688
I'm a participant level 2
I'm a participant level 2

I hope that someone can help me.  I need to change my sim card on a prepaid.  I see that it can be done online on a monthly plan but seems impossible on a prepaid plan.  Need to update my sim card because my new phone take a micro sim card.

 

I would really appreciate if anyone could help.

 

Thank you

4 REPLIES 4

NaliniR
I'm qualified level 1
I'm qualified level 1

Hi @Daniela688,

 

Welcome to the Fido community!

 

When it comes to pre-paid accounts SIM card changes will have to be done at a Fido store and you will also need two pieces of ID., this is to prevent fraudulent activities on the account.

MCB_52
I'm a contributor level 2
I'm a contributor level 2

Good Morning,

 

Just curious: whay if we do not reside anywhere near a Fido store? What options then? 

 

(Also, why is the information no where to be found on Fido.ca? Seems unimaginable that this would not be published somewhere on the site - Not even after logging in to one's account!)? 

Hello MCB_52,

 

  I replied to  your other post here.

 

Hope this helps 😀

 

Cheers

 


Daniela688
I'm a participant level 2
I'm a participant level 2

Thank you!