Fido

MCB_52

Assistance required: Impossible to manage any aspect of one's Prepaid account on fido.ca anymore. Need to register a new Credit Card, and despite name & address matching the account name, when attempting to add via the automated system (611), it tr...

MCB_52

Hi Fido, Some clarification and/or assistance with a Prepaid plan that states offering 400 sms/year, including both outgoing and incoming. How is it, in 2022, Fido would charge/deduct for received text messages? Especially when there are countless sc...

MCB_52

Good Morning, As I can only find posts up to January 2021, am re-posting in the hopes of obtaining the latest information. Is it still the case that Fido Prepaid clients who lose their phone, need to go in-store to activate a new SIM card? If we have...

MCB_52

Hello,Just added the 0.50 daily text add-on for unlimited Canadian texting (24h) and no where online or at 611 does it indicate how to cancel, or if it will automatically cancel after the 24h. We understand this option has been around for a while, so...

MCB_52

FidoRania, Did you know that even with the call-back feature, you can easily wait over 1h for a call? You might even get an inexperienced agent, who can't understand your request, won't make the effort to assist, and, finally decide to transfer you t...

MCB_52

Hi Cawtau,Thank you for taking the time. It's clear you're very eager to help fellow Fido clients with just about any service or technical issue they may have. It's really impressive the time and dedication you've taken over the years, to promptly & ...

MCB_52

But FidoKenny, what about the plan (400 minutes/400 texts incoming and outgoing for 100$)??? Are you saying, each time we have an unsolicited text deducted from our 400 bundle, we just report it to the over-burdened Anti-spam center? I really wish to...

MCB_52

Hi Vanessa,Can you check the statement made above 'It seems that it's related to the voicemail retrieval number, and you shouldn't be charged to retrieve your voicemail while you are in your Local Calling Area '?It appears that Prepaid clients do use...

MCB_52

Good Morning, Just curious: whay if we do not reside anywhere near a Fido store? What options then? (Also, why is the information no where to be found on Fido.ca? Seems unimaginable that this would not be published somewhere on the site - Not even a...

Fido

Your stats

User Activity

Prepaid: Register a new Credit card!

Prepaid 400mins/400 texts 100$/yearly plan

Update/change SIM (Prepaid)

Prepaid 0.50 text add-on self-expires?

Re: Ask jack

Re: voice mail from 587-737-0210

Re: Prepaid 400mins/400 texts 100$/yearly plan

Re: voice mail from 587-737-0210

Re: Upgrade sim card on Prepaid