Setup Service fee

[chandanmehta18]

Hi,

I have joined the promotion plan and a new phone number  on Nov27, 2023 in a Fido store, and I was told that the setup fee will be waived with this package. While I just found that my coming bill has inlcuded the setup fee with 60 dollars which shouldve been waived. May I know if I will get the 60 dollars later to my payment account? Thank you.

[Original_Lucy]

Hi @chandanmehta18 , to discuss your account you will have to call to discuss this with Fido customer service. You can reach them by dialing *611 from your device or contact them through any of the methods mentioned Here.