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Remove temporary suspension before end date

maria122
I'm a Participant Level 2
I'm a Participant Level 2

Hi,

 

I had temporary suspended my account for the month of May, June, July and August. However, I will be coming to Canada on Aug 13 and I was wondering if it is possible to activate my account after August 13. 

 

Thanks, 

Maria 

 

 

8 REPLIES 8

amelusine
I'm a Participant Level 2
I'm a Participant Level 2

Hi,

 

I suspended my account for 10 months but I need to reactivate it earlier than expected (ie this sunday, 29th of April).

 

How should I proceed? 

 

Thanks for your help! 

 

A.

Hey @amelusine

 

I have moved your post in this thread as it deals with the same topic Smiley

 

I am sure you'll find the answer right here.

 

 



ersay123
I'm a Participant Level 1
I'm a Participant Level 1

Hi. I need to remove temporary suspension. Could you help me? 

Hi @ersay123

 

Welcome to Community Smiley 

 

I have moved your post to this thread as it responds to your query. Let us know if anything.



Paolo
I'm an Expert Level 2
I'm an Expert Level 2

That is really easy, simply phone up customer service, and explain to them you want to restore your line early, and they should be able to honour your request. It doesn't hurt to ask them to see what they say.

Yousefartil
I'm a Participant Level 1
I'm a Participant Level 1

How can i reactivate my service after temporary suspending it?

Hey @Yousefartil and welcome to the Community!


I moved your post here as you'll find your answer Smiley


Hope that helps!



KAPABLE-K
MVP MVP
MVP

Hello @maria122,

 

When you get back you can contact Fido through any of the available methods listed here and they can remove the suspension from the line.