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Phone services unavailable

MJ39
I'm a participant level 1
I'm a participant level 1

I can’t use my phone to call and text and I can’t receive call and text too

2 REPLIES 2

FidoJulien
Former Moderator
Former Moderator

Hey @MJ39

 

Are you still having trouble with your services?



Scooby-Doo
I'm qualified level 1
I'm qualified level 1

Hello @MJ39 

Welcome to the community!🙂

 

  1. Have you recently change your SIm ? 
  2. Have you try unload reload your SIM in your phone and restart it?
  3. Have your check the apn network settings address see here 

 

If these info. resolves your issue mark as solution. If you still experiencing issues I'd need A bit more details 

in order to assist you further.

 

I hope this helps!