Phone Exchange

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I'm a Participant Level 2
I'm a Participant Level 2

Phone Exchange

I was offered a phone exchange where I return my phone and they send me a new one. This is part of the 15 days satisfaction policy.

The problem is that I just realized that the phone I sent back via UPS is missing the SIM card tray.

I just found it laying around somewhere.

So should I ship the SIM card tray in a separate envelope or will Fido be able to source one themselves when they refurbish the unit or whatever they do with it?

I see they're available on eBay for just $2.

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Former Moderator
Former Moderator

Re: Phone Exchange

Hey, good question @truoni

 

I'll have to look into it, I'll get back to you as soon as I can! 



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