Phone Exchange

Phone Exchange

Phone Exchange

I'm a Participant Level 2

Phone Exchange

I was offered a phone exchange where I return my phone and they send me a new one. This is part of the 15 days satisfaction policy.

The problem is that I just realized that the phone I sent back via UPS is missing the SIM card tray.

I just found it laying around somewhere.

So should I ship the SIM card tray in a separate envelope or will Fido be able to source one themselves when they refurbish the unit or whatever they do with it?

I see they're available on eBay for just $2.

1 REPLY 1
Former Moderator

Hey, good question @truoni

 

I'll have to look into it, I'll get back to you as soon as I can!