Ordering a New SIM card online

[Lune1]

One of the ohines on my account got lost and I suspended service on that phone. I have a couple year old phone that I intend to use with that line. Due to COVID I was hoping just to order a replacement card online but while I find references to ordering SIM cards in support I only find that the links are dead and route me to the main store page. If anyone could point me in the right direction that would be apprciated.

[ranjani]

I need a sim

[ranjani]

I need to order a sim

[FidoRania]

Hey! You can activate a line on fido.ca and receive a SIM card depending on the delivery method you choose! If you decide to activate through the store or a customer representative, you'll be charged a $60 setup service fee.

If you'd like guidance on how to get a new SIM card, contact us here. We'll be happy to help.

[FidoSaira · Accepted solution]

Hey @Lune1, 

I definitely hear where you're coming from. You can order a new sim card via customer care channels. You can contact us here.

If you want, we can also send you a private message on the Community.