2 weeks ago
I received this text on my phone and the number is different from the one usually I received.
Is anyone received it too?
Is it scam?
Thank you
Solved! Go to Solution.
2 weeks ago
Hello Sup0jess,
Welcome to the community!
Thanks for the head's up! That message would most definitely be a SCAM and/or SPAM. I just received the same message from a different spoofed phone number. I was going to post an image but it's the same as the one you provided.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send e-transfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. As far as I am aware, many of their promotions come from 4745 or 4735 (see here and here). Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Another sign is Fido's recent adoption of the a URL shortening service. I believe it's Bit.ly (see here). As far as I am aware, the links would be for the Fido.ca domain.
Unfortunately, I'm not sure whether anything can be done about them at this point. The spammers / scammers have resorted to sending MMS rather than SMS in attempts to avoid getting reported. It's interesting that the image states that for security reasons, they no longer send direct links. I had previously discussed removing images and headers to convert MMS to SMS so the links can be forwarded to the SPAM reporting center (7726)(see here).
I understand some people believe the phone numbers should be blocked. However, it is unlikely the owner of the phone number is actually sending the messages. The scammers/spammers often use spoofed phone numbers when sending those messages and making SCAM and/or SPAM calls (see here).
Hope this helps 😀
Cheers