hi i just want to ask if fido mobility give reward money to the customers? because i got one and tried to put it in my account. however, i didn't got the money, because after i open my banking account it is not found. I'm just worry because of that they may get my bank information and use it on something..
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We recently came back to Fido after being on another carrier. We were told the activation fee would be waived, but it gets charged and then credited. We received text messages as soon as we put the Fido SIM card in saying that our $50.00 was available with a link to deposit it in our account (which is the same amount as the activation fee). The timing just seemed really, really odd and I am not prone to falling for scams coupled with the fact that the amount is the same. Is this legit or still a scam?
Welcome back to Fido and to the community!
Thanks for the information! You're right to be suspicious. That message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. Fido will automatically credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps 😀
Good morning @huynhcvi @melgasbal , good call on reporting and deleting those text messages. There's so much spam and fraud these days. Just a reminder for anyone reading this, to report spam, long press on the message,select forward and enter 7726 and send. I have Fido spam in my contacts so it's easier than trying to remember the number every time
What I'd like to know and that everyone seems to be missing is "how do these people know we are Fido customers to begin with??'"
I used to receive the same messages while with Rogers. It would say "Dear Rogers customer......".
I find it strangely unlikely that these scammers are sending these texts randomly. It begs the question, does it not? Is it public information which carrier my cell number is with? The only other possible scenario is that they've accessed the list from Fido somehow correct? Thank you.
Did you give out your banking account informations? If that's the case, I would suggest reaching out to the Bank to report this. I would also report this to the Canadian Anti-Fraud Centre.
If you haven't given our your informations, everything should be fine. You can simply forward the message to us and we'll audit it.
Please keep in mind that Fido will never ask you for such informations through a text message.
Welcome to the community!
Thanks for the information! That is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
Hope this helps
That's not from us @Brianwilson!
Please don't enter any of your personal information as this is a scam text message. If you did, we suggest contacting your bank and letting them know right away.
We also suggest you forward this message to the number 7726 so that our team can look into it in order to prevent these types of messages going forward
For more info on smishing (phishing by SMS) check out our blog post on the topic here.
I received this scam and started entering some personal info but then realized that this may not be legit so I called FIDO and was advised this was not. However, should I be worried about some the info that I started providing?
I didn't finish the form so I hope it got deleted.