May 2016
Hi,
I am looking to email Fido Support, but have not found the email address on their website. Anyone know the
Fido support email address?
Thanks.
***Edited to add labels***
Solved! Go to Solution.
December 2020
LOL... what Internet provider doesn't have email support? Are you unable to set up an email server?
December 2020
May 2016
December 2018
December 2018
Hello @samuri and welcome to the Community.
I'm sorry to learn that you had that experience, giving good customer service is important for us.
We would be happy to go over your account to see what's going on. For future reference, you can talk to a representative through our other channels here.
I'm sending you a PM to get this looked into. Talk to you soon
November 2017
November 2017
November 2017
Hey @poutine666, thanks for posting
Can you please confirm where exactly you see that on Fido.ca?
Let us know and we'll look into it asap!
November 2017
November 2017
Ok. But for the record, I think Fido should offer email support. It may not be the trendiest text-based communication method right now, but it's hard to beat for simplicity and having automatic record-keeping.
November 2017
Thanks for the suggestion @poutine666 We'll for sure pass that along!