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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Error 38
My texts are not going through and im getting error 38. What does that mean?
Resolved! Device payment
want to pay my remaining device balance how can i do. Also, I want to keep my plan the same. And i need more gb because i am with fido since 2007 so i m loyal customer
Need deal for i phone 12 pro
please call me i was a fido customer and need a good deal for new devices thanks Rohit
Resolved! What is considered roaming/extended coverage?
Hi, I am based in Ontario and have a 2GB from Fido Pulse 2GB - BYOP plan, but I'm going to Alberta and I want to know; will the data that I use while in Alberta be considered as a part of my plan? Or will it be extra? My plan specifies 500 CanadaWid...
Still waiting for winback team to call
Hi Fido customer service, I have been waiting for almost a month for winback team to call me. I moved to Koodo last month then an agent from Fido called me and offered me a better deal. I acceptedthen he tild me to wait for 1-2 days for confirmatio...
