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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23985 Views
  • 0 replies
  • 8 likes

Changing voicemail language from French to English

Hello,Just go off the phone with a Fido service rep who says she cannot change the voicemail prompts from French to to English.The Community say only Fido can do this.This creates a circular conversation resulting in the issue not being resolved for ...

Circa49 by I'm a participant level 1
  • 2296 Views
  • 2 replies
  • 0 likes

Info

Hello, I paid the bill online yesterday 6/10 and today I received a message that I have to pay the bill again. I checked the account, everything is correct. What should I do?

Bassam1978 by I'm a participant level 1
  • 850 Views
  • 2 replies
  • 0 likes

Resolved! Wi-Fi Calling Down, Not Working Today

Today my Wi-Fi calling suffered a loss of function. It appears the network is at fault but it could be me. Has anyone else suffered a loss of Wi-Fi calling today, the 11th of June, 2021 around 06:00?

MSlovak by I'm a participant level 3
  • 1073 Views
  • 2 replies
  • 0 likes

French robo call

I have been receiving calls daily for the past 4 days.  They go to voice mail, all in french saying they are fido and I must contact them concerning my account and they leave a phone number.1-888-288-2106, is this really fido?I called fido, not at th...

BAW by I'm a participant level 1
  • 994 Views
  • 2 replies
  • 0 likes