Fido Home Phone Call Forward

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I'm a Participant Level 1 KSSO
I'm a Participant Level 1

Fido Home Phone Call Forward

How can I transfer incoming calls to another phone when I am away?

Also how to cancel the call forward after I come back?

Thanks!

 

 

 

Accepted Solution

Re: Fido Home Phone Call Forward

I can give you the codes @allanlethbridge! There's actually two types of call forwarding so there's different codes for each Smiley I'll go through everything in detail! 

 

Unconditional call forwarding forwards all calls. It's even available if you have voicemail. Here's how:

 

To activate it: *21*[10 digit number to forward to]#

To deactivate it completely: ##21#

To cancel it but keep the number in memory: #21#

To re-establish with the number kept in memory: *21#

To check the status: *#21#

 

On the other hand, conditional call forwarding is available only if you do not have voicemail. Here's a table with all possible options and codes :

 

clipboard_image_0.png

 

I hope that helps! Let us know if there's anything we can clear up Smiley 

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Former Moderator FidoMaria
Former Moderator

Re: Fido Home Phone Call Forward

Hi KSSO & welcome to the Community!

 

To activate call forwarding, you'll need to dial *21* phone number # (E.g. *21*5145145145#).

 

To deactivate it, you'll simply need to dial #21#.

 

Cheers! Smiley



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I'm a Participant Level 2 Fidoskeptic
I'm a Participant Level 2

Re: Fido Home Phone Call Forward

Hi Maria & KSSO

I had a problem getting these instructions from FIDO and didn't get a workable solution until my third call.

 

I was finally told:  *21* followed by 1

followed by the 10 digit number 

followed by #

wait for confirmation tone

hang up

 

I tried these and it worked!

 

to deactivate call-forwarding: #21#

cheers!

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I'm a Participant Level 2 allanlethbridge
I'm a Participant Level 2

Re: Fido Home Phone Call Forward

 Is there a location somewhere where it lists all of the Fido home phone codes? 

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Moderator
Moderator

Re: Fido Home Phone Call Forward

Hey allanlethbridge!

 

All the codes you need to activate/deactivate call forwarding on your Fido Home Phone are listed in the solution above.  You can also find more information about call forwarding on your Home Phone on this thread

 

Were there any other codes you were looking for? 

 

Let us know! 



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I'm a Participant Level 2 allanlethbridge
I'm a Participant Level 2

Re: Fido Home Phone Call Forward

I want to know where I can find all of my home phone codes are not just for forwarding. Are used to have a list but I can’t find it. Thanks

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Moderator
Moderator

Re: Fido Home Phone Call Forward

Hey there @allanlethbridge!

 

We currently do not have a master list of those codes.

 

That being said, could you clarify which code you're looking for? We'll be happy to look into it Smiley



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Moderator
Moderator

Re: Fido Home Phone Call Forward

Hey @allanlethbridge!

 

Let us know if you still need help with this! 



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I'm a Participant Level 1 kochenburgerD
I'm a Participant Level 1

Re: Fido Home Phone Call Forward

Parfait. To the point.

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I'm a Participant Level 2 allanlethbridge
I'm a Participant Level 2

Re: Fido Home Phone Call Forward

I would like to know where all the codes are. Like call forwarding, call block and if there’s any other codes. 

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