Hey PCIMPOTS!
I know it's never fun to be getting unwanted calls. I, myself, have been receiving these type of calls from time to time too.
Your best bet in this situation would be to report the callers to the to the Canadian Anti-Fraud Centre. You can reach them online or by calling 1-888-495-8501.
Hey PCIMPOTS,
Hmm that's one way to do it! It might not be an option for customers that need their voicemail but thanks for sharing your solution with us 
We do recommend to report those calls to the Canadian Anti-Fraud Center to prevent such calls for all wireless customers.
Hey @orminator!
Welcome to the community.
I understand your frustration there. Nobody likes to be bothered by spam calls. Allow me to clarify a few points however:
1. Our do not call list is an internal one that only affects calls, mail, SMS, or emails from Fido or Rogers. Other companies might still contact you. It's suggested that you register to the National Do Not Call List managed by the CRTC to prevent these types of calls.
2. We in no way condone or encourage spam calls to our customers.
3. We also provide (or try to provide) the best service we can to all our clients, not just our corporate ones.
We are ready and willing to help you if you have any more questions or concerns.
Hello Orminator,
Welcome to the community!
@orminator wrote:...Fido obviously has the ability and algorithms to track these spam callers...
Unfortunately, that is not true. The technology is not yet available to identify the true spammers' number. Even the CRTC admits there is currently little that can be done to determine the origins of nuisance calls. The spammers often use spoofed numbers. That is, the numbers shown on the caller ID do not belong to the spammers; they belong to potentially innocent people. Often those people don't even know their numbers are being used to make SPAM calls or send SPAM messages. The only way they find out occurs when irate spammees call the numbers or send texts to asking them to stop calling or stop messaging.
Mobile providers and landline providers simply cannot block a number without absolute proof that the owner of the number is engaged in nefarious activities. What if the spammers chose to spoof your number? I think you would agree that if they blocked your number simply based on its apparent use to make SPAM calls or send SPAM SMS, you would not be impressed.
It's likely that the spammers use computers to make the calls and send SMS using an IP phone service. In fact, it's rather likely the spammers originate from outside of Canada.
Unfortunately, until the technology to unmask the true number of spammers/scammers is readily available (not simply the number shown on the caller ID), the only solution currently is to block the numbers on your phone. That said, it is hopeful to note that the CRTC is trying to implement measures to reduce nuisance calls (see here and here).
Hope this helps 
Cheers
Hey @jrobinson,
Welcome to our Community!
I really understand that having your voicemail filled with those messages must not be pleasant.
The reason a call goes to voicemail when rejected is because of the way Unconditional Call Forward works when you have a voicemail option on your line. Calls are transferred to the voicemail if the number is busy, the call isnโt answered (which includes call rejection or simply letting the call ring without an answer), or your number is unreachable.
This being said, your feedback is definitely valued and we'll take care of forwarding it to the right people. If you need anything else, don't hesitate to let us know!
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