Hello Orb2,
Welcome to the community!
I can understand being excited about the latest technology. As you are aware, Fido is not currently offering 5G services (see here). They are concentrating on improving the LTE networks. As far as I am aware, none of the flanker brands are offering 5G services either.
The different levels of flanker providers offer different services. To reduce costs for customers, they must be selective in the options and services they offer. Mobile flanker brands don't get premium options like 5G, data sharing, or bundling, but their plans often offer the best balance of price and functionality (taken from here). That said, there is speculation that the first tier flanker brands could offer 5G access for a fee at some point (see here). Unfortunately, this notion is still only conjecture. No one here would know if or when this could happen. Any update on 5G access would be announced on Fido.ca.
I don't think the CRTC regulates what services a business chooses to offer (or not to offer). Those are business decisions, not issues of undue preference (see here, under Regulation of telephone service). For the moment, if you want to access 5G services, you will need to switch to one of the parent providers (ie Rogers, Bell, Telus or Videotron, etc).
Hope this helps 😀
Cheers
Hello Chrisk69,
Welcome to the community!
I never claimed Fido had their own infrastructure. I'm sorry, but had you bothered to access the information in the associated link provided? My statement that they are concentrating on improving their LTE networks was taken from there:
~taken from link provided above.
In fact, that statement was a direct take from that page, though they have now updated it. That's why the link was provided.
Regardless, as already mentioned, the flanker brands often don't have access to certain features or services in order to keep costs lower. Another example would be the 2nd tier flanker brands only offering 3G speeds. Yes, the infrastructure is already there, but they only get access to lower speeds because their costs are often even lower than the 1st tier flanker brands.
Just because they use the same network as Rogers doesn't mean that they get access to the same services. The different level of flanker brands offer different services. If you would like access to 5G, you would need to switch to one of the Parent providers.
Perhaps you should read the provided information before accusing people of lying.
Hope this helps 😀
Cheers
Hello PeteMoss,
Welcome to the community!
Sorry to hear you take exception to the reference of Fido being a flanker brand. I appreciate you have been a customer since the Microcell days. In fact, I have been as well. Yes, at the time, Microcell was the first to use GSM networks. However, that was 18 years ago.
I understand many people have issues with Rogers for various reasons. However, without Rogers, Fido would still be 2G. As a part of its acquisition by Rogers, their shared networks afforded Fido access to their 2G and '3G' networks. In addition, it was Rogers which allowed Fido access to their LTE networks in 2011. Fido customers benefitted from its purchase by Rogers more than they tend to remember. While Fido was not created, like competing flanker-brand Koodo, it was re-positioned as Rogers' mid-range brand.
I also understand you are disappointed you were sold a 5G-capable device. However, most new phones in production would include 5G bands/frequencies. It doesn't make sense for manufacturers to not include upcoming technologies in their mid- to high-end phones. I am not aware of any new iPhone, Samsung, or Google device without 5G bands/frequencies. In addition, customers want new phones for a variety of reasons (ie faster chipsets, bigger screens, higher resolution cameras,.. etc). It's not fair to deny customers the newest phones just because they don't offer 5G services.
For the moment, if you want to access 5G services, you will need to switch to one of the parent providers (ie Rogers, Bell, Telus or Videotron, etc).
Hope this helps 😀
Cheers
