Bill waiver

Bill waiver

Bill waiver

SOLVED
Raja85sekaran
I'm a Participant Level 1

Bill waiver

I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the amount in full.

Accepted Solution

Re: Bill waiver

Solved by MVP MVP

Hello @Raja85sekaran,

 

Sorry to hear that you missed the change in the plan, once you make the calls then the charges would be valid and you will be responsible to make the payments.

 

I understand it is a large amount and if you can not pay it in full you can reach out to Fido's Credit Operations team and set up and payment arrangement.

You can get more information regarding that and the contact here.

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MVP

Hello @Raja85sekaran,

 

Sorry to hear that you missed the change in the plan, once you make the calls then the charges would be valid and you will be responsible to make the payments.

 

I understand it is a large amount and if you can not pay it in full you can reach out to Fido's Credit Operations team and set up and payment arrangement.

You can get more information regarding that and the contact here.