I am looking to upgrade my phone and keep my current plan, I looked on the app and on Fido's website but only found options to change my plan
My current plan is
Fido Pulse 30GB XXL
I don't want any changes to my plan, just want to upgrade my phone which is due for an upgrade until March 2021, but for what I understand I can just pay the remaining balance correct?
Solved! Go to Solution.
As of February 2020 Fido switch to a device financing option only. The plan you currently have used to provide a subsidy for phones these plans is no longer compatible with hardware upgrades.
You can keep the plan but you will not be able to do a device upgrade in order to upgrade and finance a new device you will need to switch to a current in-market plan.
You can learn more about the Fido Payment Program here.