BYOD, Small, Medium, Large plan?

BYOD, Small, Medium, Large plan?

BYOD, Small, Medium, Large plan?

SOLVED
I'm a Participant Level 2

BYOD, Small, Medium, Large plan?

I am looking to upgrade my phone and keep my current plan, I looked on the app and on Fido's website but only found options to change my plan

 

My current plan is
Fido Pulse 30GB XXL

 

I don't want any changes to my plan, just want to upgrade my phone which is due for an upgrade until March 2021, but for what I understand I can just pay the remaining balance correct? 

 

Accepted Solution

Re: BYOD, Small, Medium, Large plan?

Solved by I'm Qualified Level 1

Hi @FollowThePolo,

 

As of February 2020 Fido switch to a device financing option only. The plan you currently have used to provide a subsidy for phones these plans is no longer compatible with hardware upgrades. 

 

You can keep the plan but you will not be able to do a device upgrade in order to upgrade and finance a new device you will need to switch to a current in-market plan.

 

You can learn more about the Fido Payment Program here.

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1 REPLY 1
I'm Qualified Level 1

Hi @FollowThePolo,

 

As of February 2020 Fido switch to a device financing option only. The plan you currently have used to provide a subsidy for phones these plans is no longer compatible with hardware upgrades. 

 

You can keep the plan but you will not be able to do a device upgrade in order to upgrade and finance a new device you will need to switch to a current in-market plan.

 

You can learn more about the Fido Payment Program here.