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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
BEST CUSTOMER SERVICE!
Similar to everybody, I have been waiting hours on the phone and days on social media to connect to a live agent since being unable to upgrade my lines during Black Friday/Cyber Monday. All of the agents I talked to were misinformed. One agent told m...
Resolved! Irresistible Offer
Hi, I received a text from 2735 that goes like this:Hi ___<, it's Fido. We have an exclusive deal you won't want to miss! 朗Get 20GB for $35/month with this limited-time offer, exclusively for ____. Check it out at _____.I was tempted to accept this r...
Resolved! Plan Changes while on contract
I'm new to this whole contract thing. I signed a 2 year contract on black friday 2021 12G $50 plan for 2 lines ($40 for first line after credits of $10/month off, and $35 for 2nd line $10/off + $5 off additional line, both with device subsidies). I s...
Resolved! Downgrade Plan Fee
Hi,I just want to know how much will it cost me if i downgrade my current plan(max plan) into a cheaper one. I will finnish the contract in about 6mos. now?
International Call From USA
I don't understand this. I got Charged as an outgoing call, but the i went to the amazon website to get them to call me with my phone number and i still get charged. I was technically getting an incoming call as they are the ones calling me. So why a...
