Got the call from (844) 277-6920, searched and found out that people are complaining it’s a scam but it’s a fido telemarketing number, when picked up nobody answered and got hanged up. Why i got this call?
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This is the phone number one of our telemarketing teams uses. They most likely would have called you to make you a special offer. If you want, you can wait for them to call back or you can contact us using any of the options you'll find here to have someone look at your account. Alternatively, we can send you a PM.
Hope it helps!
If this IS a number calling from FIDO - you are REALLY pissing off your customers. This number has called me NUMEROUS times this week. Most times they leave no message, just sit online and I can hear people in the background, then they hang up. One message said "hello? Hello? Hello?" and hung up. Are they supposed to show they were "online with the customer" for a certain amount of time? That is the only explanation for not leaving a message and just sitting there.
WHY are they calling? If they leave a message I might call back but I certainly do not answer phone numbers that I don't know. It is really getting me angry, and I've been a FIDO member since the 90's...but seriously consider switching if this doesn't stop.
Welcome to our Community!
I'm truly sorry about your experience, that's really not what we want for our customers! That number is ours, we often have special offers and there should definitely be someone on the other end of the line if you receive a call.
If you no longer wish to receive those calls, we can remove you from our Marketing list. If you'd like to go ahead with that, you can reach us here or we can send you a private message on the Community.
Let us know!
We wouldn't want to see you go and we'd love to look into things with you. Those calls are from us but our intention is definitely not to spam. Our teams sometimes call you as they want to let you know about any upcoming promotions or offers for your account/
If you'd like, we can definitely look into your account to see what's available to you at this time. You can always contact us so that we can do that or if you prefer we can send you a PM right here on the Community.
Thank you for your feedback @jasonhunter8. We certainly don't want that to be the case for you. Were you left any contact number for a callback?
If you want us to take us a look at your account, you can contact us as Nick mentioned above. We can also remove you from our Marketing list going forward if you wish.