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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
10 years loyalty, never missed my payment. hence not eligible for upgrade
Hi,I have been using fido for the last ten years. I have 2 lines on my account. I never missed my payment ever. I tried to upgrade my cell phone, Samsung S22 128, which they are offering with zero down and a $25.84x24 monthly payment plan.I tried onl...
Resolved! Foreign language Text/SMS messages are arriving as gibberish
Hello. When I receive SMS messages from recipients from another country in a foreign laguage, the message is arriving as english gibershish. It appears something is trying to translate them letter for letter into English and while that comes close f...
Misleading information about accessories included with phone
I wanted to upgrade my phone since my 2 year agreement has long ended and decided to check out the Iphone XR. I read all the info, specs and everything and it says this.... What's in the Box Comes With EarPods with Lightning Connector, Lightning t...
I want to get an additional number and a SIM card
Hello! I want to get an additional number and a SIM card on my account to turn on the cell phone for my child. How much will it cost and will there be another $50 service charge? Thank you!
HORRIFIC CLIENT SERVICES FROM CALL CENTER
I recently added a SIM and data only plan to my account for $10/mth for 2GB of usage. On the website it shows only 3 ways to order it. Via phone call, live chat, or a store locator. I chose live chat. I was assured that there was no $50 activation f...
