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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Receiving sms hours late

I received sms hours after they been sent this problem make me loose business. I saw old post about this problem on the forum since 2012 also 2016 none seem to resolve that problem Cant belive fido havent resolve that yet. Thats enough to change to a...

Noblelola by I'm a participant level 1
  • 483 Views
  • 1 replies
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Do not honor deals and way too expensive

I had been promised buds and a phone charger. With my s21 white. Apparently the offers given are not honored and carol did not report what she promised me. President of fido Roger said nothing he could do. Its my word against customer service failure...

Brigitta by I'm a contributor level 2
  • 1184 Views
  • 4 replies
  • 0 likes

Resolved! Suspension de la ligne FIDO n'a pas été faite

Bonjour, J'espère que vous allez bien, S'il vous plaît, je vois que la suspension de ma ligne n'a pas été faite. car je vois dans la facture que je dois payer 34.09$ avant le 25 mai. Y a-t-il un problème ? Merci, Hamza1494

Hamza1494 by I'm a participant level 3
  • 1001 Views
  • 4 replies
  • 0 likes