‭(844) 277-6920‬ call?

[kn11]

Hi,

Got the call from ‭(844) 277-6920‬, searched and found out that people are complaining it’s a scam but it’s a fido telemarketing number, when picked up nobody answered and got hanged up. Why i got this call? 

[kn11]

Hey @kn11

This is the phone number one of our telemarketing teams uses.  They most likely would have called you to make you a special offer.  If you want, you can wait for them to call back or you can contact us using any of the options you'll find here to have someone look at your account.  Alternatively, we can send you a PM.

Hope it helps!

[FidoJulien · Accepted solution]

Hey @kn11

This is the phone number one of our telemarketing teams uses.  They most likely would have called you to make you a special offer.  If you want, you can wait for them to call back or you can contact us using any of the options you'll find here to have someone look at your account.  Alternatively, we can send you a PM.

Hope it helps!

[kn11]

Thanks, can you pm me that?

[FidoJulien]

I'll send a PM your way!

[josephS76]

Hello there, I keep getting a call from 844-277-6920 and every time I answer they hang up. Can you assist please? 

[FidoFaiza]

Hi @josephS76, 

As mentionned in this thread, the number is from our telemarketing team and it shouldn't disconnect. Rest assured we wouldn't hang up on your purposely. How many times has this happened now?

[josephS76]

4 times so far.....

[FidoFaiza]

Let me go ahead and send you a PM, @josephS76. 

[jansh]

This happened to me too.. quite a few times. I think a bot makes the call but what's the point of calling if you cannot get an agent to continue when the person picks up the call?

[FidoClaudia]

Hey @jansh,

I'll send you a PM to look into this.

Talk soon!