5 Extra Hours of Data option disappeared?

[rjv5o]

Hey everyone! I recently changed my phone number through the Fido website and now the option for 5 Extra Hours of Data no longer appears on the app. I also checked the "MORE" menu, but the option is missing there as well. Has anyone else experienced this issue before?

[FidoSaira]

Hey @rjv5o, 

Welcome to the Community!

Changing your number shouldn't affect your 5 Extra Hours of Data in any way. Did you make any other changes? (like a plan change)

If not, I would recommend reinstalling the app to see if that helps.

Keep us in the loop.

[rjv5o]

The issue resolved itself after 2 days! I guess the system needed some time to update.

Thank you!