December 2020
Hello,
i have registered your home internet promo to get the Fido $150 Prepaid mastercard on the last week of November 2020. It's been a month now and I still have not received any email to register for the promo.
can you please look into this ?
January 2021
I signed up early in December, activated within a day or so and still haven't received any e-mail for the FIDO Mastercard $150.00 prepaid card promotion.
January 2021
Hello @graceyeungg and @EnricoPallazzo,
Feel free to reach out using these methods if you need help with your account and we'll be happy to help.
January 2021
Thanks but this has not been resolved after using customer service (phone in)
January 2021
January 2021
Hi! I'm in the same boat as everyone else, haven't received the email to get my prepaid MasterCard after signing up for the internet promo. I signed up end of December. Let me know next steps
January 2021
Hi, I'm having the same problem. I registered the plan in late November but I have not received the link to the $150 promo prepaid mastercard. By any chance can someone look into this for me. Thank you!
January 2021
Hey @JayS25
Welcome to the Community
We'll be sending you a PM as well to go over your account's details. Talk to you soon!
March 2021
Hi can you please send me a PM as well? I have still not received mine either and was offered it back when I signed up for internet in October. I called fido the other day and didn't have any luck, was transfered to Rogers. I'd really like to get this sorted out as soon as possible.
March 2021
January 2021
I installed my internet and signed up on 26 November, but still wating for the $150 prepaid Mastercard. Could you please PM me?
Thank you.
January 2021
I signed up in August for the Amazon $150 gift card and am still waiting to receive. At this point I would happily take the $150 Mastercard or a credit on my bill.
January 2021
Hey @MarleneC!
We're going to look into what's going on, you should have gotten it by now.
I'm sending you a PM, see you there
January 2021
January 2021
Hi, I signed up on Nov 9 and still haven't recevied any emails regarding the $150 Prepaid Mastercard. Can you please PM me? Thanks.
January 2021
December 2020
I am also waiting for the same.
December 2020
Hello @annabella6, @Shobhitgupta,
Normally, 2 weeks after your installation, you’ll receive an email with instructions on how to register for your Fido Mastercard Prepaid Card. The registration email will come from notification@prepaiddigitialsolutions.com OR from fido@e.helloworldmail.com.
Have you received an email in your inbox or junk mail?
Let us know! 😃
January 2021
Hi Fido Anthony,
No nothing. i waited 6 weeks when i contact fido chat. they told me to wait.
i have been waiting and waiting.
Finally, i got the link from my friend who also signed up. Since it's the same link i signed up.
Now it's been 3 weeks since i signed up. and i still didn't receive anything.
This is ridiculous.
Can you please look into ?
January 2021
January 2021
Oh, it has been more than 6 weeks, but I have not received any such email.
January 2021
Hey @Shobhitgupta
You should have received yours already by now. We'll need to take a closer look at the situation together, a PM is coming your way shortly